Merchandise indicated as "Made to Order" or "Final Sale" cannot be returned. If a return is made on a made to order or final sale item, the refund will not be processed.

*Made to Order products are custom-made and personalized, they cannot be returned or exchanged unless there is a defect or error in the printing. 

We will gladly accept merchandise returns within 30 days of delivery given the item is in new/saleable condition, unworn and unaltered with the original tags still attached Please be sure to include the return form provided with your return request inside the return package.

Start your Return Request here.

Please record the tracking number used from the provided return label for your records.

Please fill out the following form to confirm that you qualify for a return and to begin your request.

Start your Return Request here.

If you choose to use our label, a charge of $6 will be deducted from your refund amount.

Start your Return Request here.

Please allow up to 14 days once we receive the item for your funds to be reflected on your account

Please return the item you wish to exchange and place a new order for the replacement item. We will be happy to honor the original price you paid.

Start your Return Request here.

Our goal is to process orders as quickly as possible! With this, we can only make changes or cancel an order within 30 minutes of the order being placed.

Please view your Shopping Bag at checkout to insert your Promo Code before Payment.

If an item on wilsonsleather.com is reduced in price within 14-days of the order being placed, we will be happy to offer a refund for the difference.

We apologize if your item arrived damaged or defective. Please email us pictures of the item along with your order number as soon as you receive the item, and we will be happy to assist you.

Please be sure to look out for your Shipping Confirmation email that will have all tracking numbers for you to reference!

Orders will be processed once they clear credit card authorization